Incident Response Engineer - Madinah onsite

🚀 Join the Smart Technology Solutions Crew! 🌟

At Smart Technology Solutions, we provide top-notch IT support for businesses and individuals across the MENA region, with HQ in Jeddah and branches in Riyadh and Africa. Our leadership team? Mostly made up of rockstars who started as juniors. We don’t just offer you a job; we offer you a learning adventure where you'll grow, evolve, and have fun along the way!

We’re on the hunt for passionate, growth-driven, and customer-service-loving people who know how to have fun while delivering results. Sound like you? Keep reading!

👋 About Us:

We’re a vibrant team that believes in growing our own talent. Most of our senior squad started right where you might be — in junior roles! We promise more than just a job; we promise a journey filled with learning, laughs, and great coffee. We need someone passionate about learning, development, and customer support. If you’re great at embracing change and super committed to delivering awesome results, then we want YOU! 🌟

🌟 Role Overview:

Incident Response Engineer the guardian of our digital fortress! 🛡️ Your mission is to protect the organization's IT infrastructure from cyber threats, respond to incidents in real-time, and keep our data safe. If you're a pro at identifying, analyzing, and neutralizing threats, this is your calling. 💪

🛠️ What Are Your Duties?

• 👀 Monitor Security Systems: Keep an eagle eye on logs and systems to spot irregularities, cyber-attacks, data breaches, or vulnerabilities.
• 🕵️‍♂️ Investigate Security Incidents: Lead and participate in incident investigations, uncovering root causes and mitigating risks.
• 📜 Develop & Refine Response Plans: Craft incident response plans that align with our policies and industry best practices.
• 🤝 Collaborate Across Teams: Work with IT, cybersecurity, and legal teams to coordinate responses and ensure compliance with reporting requirements.
• 🔍 Perform Digital Forensics: Dive deep into data recovery and forensic analysis when needed.
• 📊 Report Findings to Management: Provide clear, actionable incident reports with insights and recommendations to improve our security.
• 🚀 Post-Incident Reviews: Conduct lessons-learned sessions to enhance our security strategies.

Must-Have Certifications:

• ✅ eCDFP (Certified Digital Forensics Professional)
• ✅ eCIR (Certified Incident Responder)
• ✅ FOR589 (SANS Advanced Incident Response & Threat Hunting)

Qualifications:

• Saudi National is must 
• 🕌 Location: Madinah 
• 🎓 Education: Bachelor’s degree in Computer Science, Engineering, or a related field.
• 🕐 Experience: 4-6 years in a similar technical field.
• 💻 Expertise in Incident Response & Forensics: Strong grasp of security frameworks and forensic techniques.
• 🔐 SIEM & Incident Management Tools: Hands-on experience with leading tools in the industry.
• 🧑‍💻 Advanced Malware Analysis: Skilled in dissecting and reverse-engineering complex threats.
• 🗣️ Communication Skills: Ability to translate technical jargon into insights for both technical and non-technical audiences.

Cultural Fit at SMART:

At SMART, our culture is deeply rooted in our core values, and we strive to create a respectful, inclusive, and collaborative environment. Here's what we look for in candidates who will seamlessly fit into our team:

• Respect for Islamic Values and Culture:
• Integrity: We uphold and respect Islamic principles and cultural norms, ensuring a workplace that aligns with these values. Our actions are guided by honesty and ethical conduct.
• Respect: Our policies and practices reflect this respect, from dress code to daily interactions, promoting a sense of dignity and mutual respect among all team members.
• Diversity and Inclusion:
• Innovation: We thrive in a diverse environment where every team member's unique background and perspective are valued. This diversity drives creativity and innovation.
• Collaboration: We celebrate diversity and ensure that our workplace is welcoming and inclusive for everyone. By working together, we achieve greater success and foster a spirit of unity.
• Harmony and Teamwork:
• Team Spirit: We promote a culture of harmony, where collaboration and teamwork are key to our success. Our team works together to achieve common goals, supporting each other and building strong, positive relationships.
• Excellence: We strive for excellence in everything we do, encouraging each other to reach our full potential and deliver outstanding results.

🏆 Perks & Benefits:

• 📍 Cool Workspace: If you come into our office, you’ll enjoy creative workspaces, a well-stocked kitchen, and an environment designed for collaboration.
• 🎓 Continuous Learning: We believe in non-stop learning! You'll have access to an annual education budget to attend trainings, courses, or conferences of your choice AND a Udemy Business account.
• 🌍 Flexibility: 3 days of Work from Home per month — the choice is yours! 🏡
• 💻 Day 1 Equipment: From the moment you start, we’ll provide all the tools you need to succeed and stay on top of your game! 🎯
  
  

Our Core Values:

• 🌟 Deliver WOW Through Service
• 🔄 Embrace and Drive Change
• 😜 Create Fun and a Little Weirdness
• 🌍 Be Adventurous, Creative, and Open-Minded
• 🌱 Pursue Growth and Learning
• 🤝 Build Open and Honest Relationships with Human Communication
• 👨‍👩‍👧‍👦 Build a Positive Team and Family Spirit
• 💡 Do More With Less
• 💪 Be Passionate and Determined
• 🙇 Be Humble
  
  

Join the SMART Crew!

We celebrate diversity like Eid! 🎉 We're an equal opportunity employer and love welcoming unique talents into our growing family. 🌟

If you’re ready to add your sparkle to our galaxy, send your application today, and let’s create a smarter, more exciting digital world together! 🚀💻