Providing technical assistance to internal users and clients, ensuring that technical issues are resolved quickly and efficiently. The role also involves performing on-site visits to clients when needed to maintain service continuity.
How You’ll Contribute
- Provide technical support and troubleshoot issues related to computers, networks, and software.
- Install and maintain computer systems, printers, and other technical equipment.
- Handle technical malfunctions and offer quick and effective solutions.
- Conduct on-site visits to clients to resolve issues or provide technical support as needed.
- Document issues and actions taken to enhance service quality.
What Makes You a Fit
- Bachelor's degree in information technology, Computer Science, or a related field
- 2 years of hands-on experience in technical support or IT
- Strong ability to analyze and resolve technical issues efficiently
- Effective communication skills with users and clients across various levels
- Attention to detail and accuracy in technical work
- Ability to work under pressure and manage time effectively
-
Willingness to travel
and conduct field visits to clients
Bonus Points If You Have
- Cisco Certified Network Associate (CCNA)
- Microsoft Certified (Microsoft Certificate)
- CompTIA A+
- Microsoft Azure Certification
What You’ll Love About Working Here?
We care about both your growth and your well-being. Here’s what you can expect when you join our team:
- A team that shares knowledge openly — no gatekeeping.
- A supportive environment where you’re encouraged to be adventurous, curious, and open-minded.
- A fun, humble, and honest workplace where your voice matters.
- A real sense of family spirit — we work as a team, we grow as a team.
- Continuous feedback and growth — we don’t wait for yearly reviews to help you grow.
- 3 Work From Home days per month.
- Access to learning resources, courses, and professional development opportunities.
- Recognition programs to celebrate your wins.
- Chances to grow internally — many of our leaders started as juniors!
Our Product
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
