Educational Solutions Engineer

🚀 Join the Smart Technology Solutions Crew! 🌟

At Smart Technology Solutions, we provide top-notch IT support for businesses and individuals across the MENA region, with HQ in Jeddah and branches in Riyadh and Africa. Our leadership team? Mostly made up of rockstars who started as juniors. We don’t just offer you a job; we offer you a learning adventure where you'll grow, evolve, and have fun along the way!

We’re on the hunt for passionate, growth-driven, and customer-service-loving people who know how to have fun while delivering results. Sound like you? Keep reading!

👋 About Us:

We’re a vibrant team that believes in growing our own talent. Most of our senior squad started right where you might be — in junior roles! We promise more than just a job; we promise a journey filled with learning, laughs, and great coffee. We need someone passionate about learning, development, and customer support. If you’re great at embracing change and super committed to delivering awesome results, then we want YOU! 🌟​

About the Role:

Join us as an Educational Solutions Engineer, where your expertise will make a difference in the vibrant educational sector. You'll be responsible for bringing innovative solutions to schools, helping to shape brighter futures and unlocking new realms of learning opportunities. Your mission is to build strong relationships with educators and decision-makers, ensuring our solutions become the cornerstone of educational excellence.

Key Responsibilities:

• Field Engagement: Dedicate 20% of your time traveling across the Kingdom of Saudi Arabia (KSA) to engage with educational institutions, understand their needs, and demonstrate how our solutions can enhance the learning experience.
• Office Strategy: Spend 80% of your time in the office developing strategies based on analytics and CRM insights, ensuring our offerings are tailored to the evolving educational landscape.
• Effective Communication: Build meaningful connections with stakeholders by articulating how our products can transform their educational practices.
• Collaboration: Partner closely with the Head of EduIT to refine product design strategies, ensuring alignment with the aspirations of educational clients.
• Market Analysis: Monitor market trends and competitive activity, providing insights to maintain a competitive edge and foster innovation.

Requirements:

• Educational Background: A Bachelor's degree in a relevant field.
• Experience: A minimum of 3 years in roles that emphasize strategy, innovation, and educational technology.
• CRM Expertise: Proficient in using CRM systems to manage customer relationships and derive insights for strategic decisions.
• Data Analysis: Skilled in analyzing complex datasets to inform and adapt strategies.
• Technical Troubleshooting: Adept at identifying and resolving technical challenges to ensure seamless user experiences.
• Project Management: Demonstrated ability to lead projects from concept to completion, ensuring timely and effective delivery.
• Software Knowledge: Familiarity with software development processes to effectively liaise with development teams.
• EdTech Proficiency: Experience with educational technologies, including Learning Management Systems and e-learning platforms.
• Communication Tools: Knowledge of modern communication tools to support remote learning and collaboration.
• Regulatory Awareness: Understanding of educational data privacy and compliance regulations.
• Mobility: Willingness to travel and a reliable vehicle for on-site visits.
• Passion for Education: A genuine enthusiasm for leveraging technology to make a meaningful impact in the educational sector.

•  Accommodation is provided for male.
• Housing allowance for female.

Cultural Fit at SMART:

At SMART, our culture is deeply rooted in our core values, and we strive to create a respectful, inclusive, and collaborative environment. Here's what we look for in candidates who will seamlessly fit into our team:

• Respect for Islamic Values and Culture:
• Integrity: We uphold and respect Islamic principles and cultural norms, ensuring a workplace that aligns with these values. Our actions are guided by honesty and ethical conduct.
• Respect: Our policies and practices reflect this respect, from dress code to daily interactions, promoting a sense of dignity and mutual respect among all team members.
• Diversity and Inclusion:
• Innovation: We thrive in a diverse environment where every team member's unique background and perspective are valued. This diversity drives creativity and innovation.
• Collaboration: We celebrate diversity and ensure that our workplace is welcoming and inclusive for everyone. By working together, we achieve greater success and foster a spirit of unity.
• Harmony and Teamwork:
• Team Spirit: We promote a culture of harmony, where collaboration and teamwork are key to our success. Our team works together to achieve common goals, supporting each other and building strong, positive relationships.
• Excellence: We strive for excellence in everything we do, encouraging each other to reach our full potential and deliver outstanding results.

🏆 Perks & Benefits:

• 📍 Cool Workspace: If you come into our office, you’ll enjoy creative workspaces, a well-stocked kitchen, and an environment designed for collaboration.
• 🎓 Continuous Learning: We believe in non-stop learning! You'll have access to an annual education budget to attend trainings, courses, or conferences of your choice AND a Udemy Business account.
• 🌍 Flexibility: 3 days of Work from Home per month — the choice is yours! 🏡
• 💻 Day 1 Equipment: From the moment you start, we’ll provide all the tools you need to succeed and stay on top of your game! 🎯
  
  

Our Core Values:

• 🌟 Deliver WOW Through Service
• 🔄 Embrace and Drive Change
• 😜 Create Fun and a Little Weirdness
• 🌍 Be Adventurous, Creative, and Open-Minded
• 🌱 Pursue Growth and Learning
• 🤝 Build Open and Honest Relationships with Human Communication
• 👨‍👩‍👧‍👦 Build a Positive Team and Family Spirit
• 💡 Do More With Less
• 💪 Be Passionate and Determined
• 🙇 Be Humble
  
  

Join the SMART Crew!

We celebrate diversity like Eid! 🎉 We're an equal opportunity employer and love welcoming unique talents into our growing family. 🌟

If you’re ready to add your sparkle to our galaxy, send your application today, and let’s create a smarter, more exciting digital world together! 🚀💻