Network Specialist

🚀 Join the Smart Technology Solutions Crew! 🌟

At Smart Technology Solutions, we provide top-notch IT support for businesses and individuals across the MENA region, with HQ in Jeddah and branches in Riyadh and Africa. Our leadership team? Mostly made up of rockstars who started as juniors. We don’t just offer you a job; we offer you a learning adventure where you'll grow, evolve, and have fun along the way!

We’re on the hunt for passionate, growth-driven, and customer-service-loving people who know how to have fun while delivering results. Sound like you? Keep reading!

👋 About Us:

We’re a vibrant team that believes in growing our own talent. Most of our senior squad started right where you might be — in junior roles! We promise more than just a job; we promise a journey filled with learning, laughs, and great coffee. We need someone passionate about learning, development, and customer support. If you’re great at embracing change and super committed to delivering awesome results, then we want YOU! 🌟

We are looking for a Network Specialist who is responsible for designing, implementing, managing, and troubleshooting an organization's computer networks to ensure smooth and secure operations.

Key Responsibilities:

1. Network Design & Deployment

o Design LAN, WAN, and VPN networks.

o Implement and configure routers, switches, firewalls, and access points.

2. Network Maintenance & Support

o Monitor network performance and uptime.

o Troubleshoot network issues (e.g., outages, slowness).

o Perform regular network maintenance and upgrades.

3. Security & Compliance

o Configure firewalls and security protocols.

o Monitor for security breaches and apply patches.

o Ensure compliance with organizational and regulatory standards.

4. Documentation & Reporting

o Maintain accurate network documentation (IP schemes, diagrams).

o Create reports on network health, incidents, and changes.

5. Collaboration & Training

o Work closely with IT teams, vendors, and service providers.

o Support user issues related to connectivity.

o Provide training or guidance on networking best practices.

6. Backup & Recovery

o Support network-related aspects of disaster recovery planning.

o Ensure redundancy and failover mechanisms are in place.

The qualification: 

-   Bachelor’s degree in computer science, Information Technology, Network Engineering, or a related field.

The skills:

 - Analytical Thinking & Problem-Solving – Quickly diagnose and fix complex network issues

- Attention to Detail – Accurate configuration to avoid critical errors

- Communication Skills – Clearly explain technical issues to non-technical users or stakeholders

- Collaboration & Teamwork – Work with IT teams, vendors, and service providers

- Documentation Skills – Keep diagrams, change logs, and IP addressing schemes clear and up to date

- Time Management – Prioritize tasks effectively, especially during incidents

- Adaptability – Stay updated with emerging technologies and industry trends

Certifications: 

- Cisco Certified Network Associate (CCNA) 

- CompTIA Network+

🏆 Perks & Benefits:

• 📍 Cool Workspace: If you come into our office, you’ll enjoy creative workspaces, a well-stocked kitchen, and an environment designed for collaboration.
• 🎓 Continuous Learning: We believe in non-stop learning! You'll have to attend trainings, courses, or conferences of your choice 
• 🌍 Flexibility: 3 days of Work from Home per month — the choice is yours! 🏡
• 💻 Day 1 Equipment: From the moment you start, we’ll provide all the tools you need to succeed and stay on top of your game! 🎯

Our Core Values:

• 🌟 Exceed Expectations
• 🔄 Add and Drive Value
• 😜 Create Fun and Weird
• 🌍 Be Adventurous, Creative, and Open-Minded
• 🌱 Pursue Growth through Learning
• 🤝 Build Extremely Trusted Human Relationships
• 👨‍👩‍👧‍👦 Embrace the Spirit of Team Then Family
• 🙇 Be Humble
  
  

Join the SMART Crew!

We celebrate diversity like Eid! 🎉 We're an equal opportunity employer and love welcoming unique talents into our growing family. 🌟